Privacy Policy

Last updated: April 2025

Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit hailielashbrowbar.com or book an appointment with us.

1. Who we are

Hailie's Lash & Brow Bar is a solo beauty service business based in Arizona. Our website, hailielashbrowbar.com, serves as an informational hub. Appointment booking is handled through Square, a third-party platform.

For any privacy-related questions, you can contact us using the information listed on our website.

2. Information we collect

We collect information in two ways: directly from you, and automatically through your use of our website.

Information you provide directly:

Name, email address, and phone number when booking an appointment
Health or allergy information you disclose before or during a service
Messages or inquiries submitted through our website or social media

Information collected automatically:

Basic website usage data, such as pages visited, time spent, and device type
IP address and browser information collected via standard web hosting analytics

3. How we use your information

We use the information we collect to:

Confirm and manage your appointments
Send appointment reminders and follow-up communications
Provide safe, personalized services based on any health disclosures you share
Respond to your questions or messages
Improve our website and service offerings
Comply with legal obligations if required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Square & third-party booking

Appointments are booked through Square, an independent third-party platform. When you book through Square, your information is subject to Square's own Privacy Policy, which we encourage you to review at squareup.com. We do not control how Square collects, stores, or uses your data.

We may receive limited booking-related information from Square (such as your name, contact details, and appointment history) to manage your services.

5. Cookies & website analytics

Our website may use cookies or similar tracking technologies to understand how visitors interact with our site. This data is aggregated and anonymous — it is used to improve the website experience and is not linked to your personal identity.

You can adjust your browser settings to refuse cookies, though some website features may not function as intended.

6. Social media & photography

If you follow us or interact with us on social media platforms such as Instagram, those platforms have their own privacy policies that govern how your data is handled. We are not responsible for their data practices.

If we photograph your results for social media or portfolio use (as outlined in our Terms & Conditions), no personal identifying information is shared alongside those images without your explicit consent.

7. Data retention

We retain your personal information only for as long as necessary to provide our services and comply with any applicable legal requirements. Booking records and client notes may be kept for a reasonable period to maintain service continuity and ensure safety.

You may request deletion of your personal information at any time by contacting us directly. Note that some information may be retained by Square per their own data policies.

8. Data security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and exercise caution when sharing personal details online.

9. Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Your rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal data (subject to any legal retention requirements)
Opt out of any marketing communications from us at any time

To exercise any of these rights, please reach out through the contact information on our website.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or services after updates are posted constitutes your acceptance of the revised policy.

Questions about your privacy? Reach out through the contact information on our website.